Appraisers & Claim Support Professionals
ICAR Certified
Award Winning Claims Resolution
The ITS Difference
Your insurance company’s reputation is built on trust and exceptional service. Don’t let an inexperienced outside appraiser put that at risk.
At Insurers Technical Support, we’re not a franchise — we’re a dedicated team with over 30 years of experience in appraisals, claims, and vehicle/equipment damage evaluation. We know what matters most to every party involved.
ABOUT
The ITS Team, led by industry expert Terry Pettry, brings unmatched experience in both the body shop and insurance worlds. A former insurance professional specializing in appraisals and claims adjusting, Terry also has deep roots in the auto repair industry, giving our team a unique edge.
With decades of hands-on experience, we understand insurers’ needs better than anyone else. Our mission: deliver thorough, accurate, and timely appraisals that protect your reputation and keep your clients satisfied.
Powered by a state-of-the-art dispatching system, our field appraisers receive assignments within minutes of claim submission. We schedule inspections quickly, ensuring a smooth, efficient 24–48 hour turnaround every time.
